The Service

Who is the service for?

The service is for young people up to the age of 19 who want help with an alcohol or drugs problem. When we work with young people we will often include their families.

Our hidden harm service offers help to young people looking after or living with someone who might be having problems with alcohol or drugs.

If you are a parent and are concerned about your child’s alcohol or drug use we are here to support you. Contact us by phone or email and we will help you to identify the signs of use and the best ways to approach your child.

What do we need from you?

To help you we need to talk to you about your drinking or drugs use. So if you phone us or call in at the service we need you to be clear headed. You must be able to answer our questions. That way we can get you the help you need. You can bring someone with you.

What do we offer?

Advice and support
By supporting young people and their families with information, advice and practical help we can help look at, think about, and begin to deal with alcohol or drug problems.

Assessment
If a higher level of support is needed, we will carry out an assessment to work out what kind of service is needed.

Treatment
If someone needs medical help we will arrange this.

Care and support
All those people working at the service are on hand to help you every step of the way. They understand how difficult it might be for a young person and their family to make a change.

What will a young person and their family get?

Anyone coming to the service will get support and care that is planned just for them. We will not judge. Everyone is treated equally. We will help anyone coming to the service to make changes they have agreed to. This might mean we involve other services. We will do this with them.